FAQs

|FAQs

High Def (HD)  – 1920×1080 – refers to the size of the image which is 1920 pixels in length and 1080 pixels in height to accommodate today’s televisions.  Prior to 2007 all camcorders captured video in Standard Def (SD) – 720 x 480.  We have the technology to transfer SD to HD which allows for the viewing of the video as a larger image.  HD files will play on today’s 4K/UHD TVs.

Usually we prefer using the original because it will transfer at a higher quality with our high tech equipment.  If you still have the original 8/16/35mm film we recommend that you send us both versions. Once we review them, we’ll call you to discuss your options.

We can repair/splice most video and film. We can also transfer moldy video tapes.  We can’t however process material that is damaged beyond repair due to poor storage.

We create High Def MP4 files delivered on a flash drive. For the expert who wants to edit the raw film footage, we can provide AVI files.  DVD and BluRay discs are also available.

The simple answer is flash drive.  Why?

DVD discs are going away and are not High Def.  We provide all transfers in High Def on a flash drive which can be used on your PC as well as today’s TVs via USB ports.

We can still make copies on DVD.

Yes we can convert PAL VHS and DVD.

You can find this information on our Video page.

For reel sizes, corresponding film length in feet and viewing time for full reels see table on our film page.

Yes, we have the technology to capture original audio from S-8/16mm film

  • Videotapes: VHS, S-VHS, VHS-C, Betamax, Betacam SP, ¾”, DVCAM, DVCPRO, Hi-8, D-8, Reg8, MiniDV, MiniDVD, SDCard, Cell phone videos
  • Film: 8mm, Super-8mm, 16 mm & 35mm
  • Photos/Slides: Up to 8” x 10” print (photos & documents), negatives & 35mm slides
  • Audio: Audio and Micro Cassettes, LP & 45 records

Today’s technology gives you a lot of options when it comes to where to preserve your memories captured on old technology. Discs are going away.  We recommend converting everything to High Def (HD)  – 1920×1080 – which makes the image 1920 pixels in length and 1080 pixels in height to accommodate today’s televisions.  Prior to 2007, all camcorders captured video in Standard Def (SD) – 720 x 480.  We have the technology to transfer SD to HD which allows for the viewing of the video as a larger image on your TV and computer from a flash drive or external hard drive via USB ports.  You can also upload these files to your favorite platform such YouTube.  For those preferring discs, we can still make DVD or BluRay discs.

In similar fashion, audio files can be played using the same equipment as well as in your car.  CDs are also available.

The thing to remember is that if you want to preserve and be able to view all those old videos and movies collecting dust somewhere in your house, now is the time to do it – before the old technology media deteriorates to the point where they can no longer be transferred.  Any of the above options will not only allow you to view them today but to also preserve them for the future.

Call us if you have any questions and we’ll be happy to discuss the best options for you.

Shipped Orders:

When your order is complete, we’ll e-mail you an invoice.  Payment can be made by phone.  You can pay with Visa/MasterCard/Discover/AmEx

In Store Orders:

WE DO NOT TAKE ANY PAYMENTS UP-FRONT. You pay when you pick up your completed order. You can pay with cash/check/Visa/MasterCard/Discover/AmEx

If you prefer to ship your material to us instead of bringing it in, we recommend that you use a service that offers tracking.  Once we receive it, we will call to confirm and go over your order with you.

In returning your order to you, we use delivery services with tracking – FedEx, UPS and/or Priority Mail by USPS.

Ship your order to:

ARS Video Inc.
89 West Ave.
Tallmadge OH 44278

We return all your original material when the order is completed.

Under normal circumstances, it takes 2-4 weeks for an order to be processed. This may vary due to production volume and size of your order. We will advise you if your order is expected to take more than 4 weeks to complete.

You can either bring your materials to us or ship them.   Either way, we will give you an estimate before we process your order, including any quantity discounts that may apply.  When done, you can pick it up in person or pay by phone and have us ship it back to you.

We know how valuable your memories are.  Your materials are processed on location and are returned to you.

ARS Video will not convert adult material.

ARS Video does not make copies of copyrighted material.  We can however, provide a format conversion if the material is not available for purchase. We recommend that you check the internet for availability before you decide to have them converted. Also, there are copyrighted VHS videos with macrovision that are not transferable.

Our pricing is simple and fair with no hidden costs. When it comes to video/camcorder tape transfers, we don’t believe in charging you for TV or blank tapes. Our pricing is based on total hours of tape you have recorded AND includes a flash drive.  If you have 10 hours or more, you get a 10% discount.  For order of 25 hours or more, the discount is 25%.

For 8/16/35 mm film, our per foot pricing includes a flash drive, cleaning and splicing and appropriate background music.  We will not transfer and you will NOT pay for film that is all white or all black. A 20% discount will apply to order of 3,000 ft or more.

For photos and slides, quantity discounts are at 250 and 500 pieces.

Go to our pricing page to get an estimate.  Once we review your order, we will provide you with a precise amount for your approval.

Quantity discounts may not be combined with any other promotional discounts.

“Apples to apples” you get more value with ARS Video.

If you have any questions, feel free to call us at 844-353-2255

All the work is done at our Tallmadge, Ohio location.

If you live in the Akron area, you can drop off your tapes, film and photos/slides at our Tallmadge location. Otherwise, send us your order from anywhere in the country and trust us to take very good care of it.

The average life span of your video tapes is 15-20 years. Now is the time to convert all those videos you shot in the 1980s, 1990s and 2000s. Film on reel (8/16/35mm) lasts longer depending on how they are stored. Water and humidity are its worst enemies. Slides and photos fade overtime.

Converting your old technology to digital format allows you to preserve your memories before they are lost forever. You owe it to your loved ones to preserve and pass on your history.

As a family business we at ARS Video know all too well the value of your memories. They are irreplaceable. We have been preserving and helping you share your memories far longer than most of our competitors – since 1987. We treat your material as if our own. Excellent customer service and a quality end product have always been our priority. We have a team of well-trained technicians and stay on top of cutting edge technology. Furthermore, our pricing structure is simple and fair with no hidden costs.

While we run our operations as a high tech company, when it comes to our customers we operate as a family business.

From our family to yours, our commitment is full satisfaction.

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